Legal

These Terms and Conditions govern your use of the Woolsey Standard website and services. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these Terms, you should not use our website. We may update these Terms from time to time. The latest version will always be available on our website. Use of Our Website By using this website, you confirm that: You are at least 18 years old or have permission from a parent or guardian. You will use the website only for lawful purposes. You will not misuse, interfere with, or attempt to gain unauthorised access to our website or systems. We reserve the right to suspend or terminate access to our website if these Terms are breached. Products and Descriptions We make every effort to ensure that product descriptions, images, and pricing are accurate. However: Colours may appear slightly different due to screen settings. Minor variations in materials, stitching, or appearance may occur due to manufacturing processes. These variations do not constitute product faults. Pricing and Payments All prices listed on our website are in Australian Dollars (AUD). Prices may change at any time without notice. Payment must be received before orders are processed and dispatched. We may use third-party payment providers to process transactions. We do not store full payment card details. Orders When you place an order on our website, you are making an offer to purchase the product. We reserve the right to accept or reject any order at our discretion, including where: An item is out of stock A pricing or product description error has occurred Payment cannot be processed Fraudulent or suspicious activity is suspected If an order is cancelled after payment has been processed, a full refund will be issued. Shipping Shipping timeframes displayed on our website are estimates only and may vary due to factors outside our control, including courier delays, weather conditions, or peak periods. Risk of loss or damage to products passes to you once the order has been delivered to the shipping address provided. Further information about shipping timeframes may be outlined in our Shipping Policy. Returns and Refunds Our Returns and Refunds Policy outlines how we handle returns, exchanges, and refunds. Nothing in these Terms limits your rights under the Australian Consumer Law, including guarantees relating to faulty, damaged, or incorrectly described goods. Promotions and Discounts From time to time we may offer promotional discounts or promotional codes. Unless otherwise stated: Promotional codes cannot be combined with other offers Codes may have expiry dates Codes cannot be redeemed for cash We reserve the right to modify or cancel promotions at any time. Intellectual Property All content on this website, including: Logos Product images Website design Graphics Text and written content is owned by or licensed to Woolsey Standard and is protected by copyright and intellectual property laws. You may not reproduce, distribute, modify, or use any content without prior written permission. Third-Party Links Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of these third-party websites. Limitation of Liability To the fullest extent permitted by law, Woolsey Standard will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Nothing in these Terms excludes, restricts, or modifies rights that consumers have under the Australian Consumer Law, including statutory consumer guarantees. Privacy Your use of our website is also governed by our Privacy Policy, which explains how we collect and handle personal information. Governing Law These Terms and Conditions are governed by the laws of Australia. Any disputes arising in connection with these Terms will be subject to the jurisdiction of Australian courts. Contact Us If you have any questions regarding these Terms and Conditions, please contact us at: Support@woolseystandard.com

Last updated: 28 January 2026 These Terms of Use govern your access to and use of the website operated by Woolsey Standard at Woolseystandard.com. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you must not access or use our website. We may update these Terms from time to time. The most recent version will always be available on this page. About Us Woolsey Standard is an Australian menswear brand operating an online retail store. Business name: Woolsey Standard Location: Kalgoorlie, Western Australia, Australia Contact email: Support@woolseystandard.com Eligibility to Use the Website By using this website, you confirm that: You are at least 18 years old or have permission from a parent or legal guardian Any information you provide is accurate and complete You will comply with these Terms and all applicable laws Use of Our Website You agree to use our website only for lawful purposes and in a way that does not: Breach any applicable laws or regulations Infringe the rights of others Interfere with the operation or security of the website Attempt unauthorised access to systems, accounts, or data Introduce malicious software or harmful code We reserve the right to restrict, suspend, or terminate access to our website if these Terms are breached. Product Information and Availability We take reasonable care to ensure product descriptions, images, pricing, and availability are accurate. However: Product colours may vary depending on device or screen display Product measurements and sizing information are approximate Products may be unavailable, discontinued, or updated at any time We reserve the right to correct errors, inaccuracies, or omissions without prior notice. Pricing and Payment All prices displayed on our website are in Australian Dollars (AUD) unless otherwise stated. We reserve the right to change prices at any time. Prices displayed at checkout are final once payment has been successfully processed. Payment must be received in full before orders are processed and shipped. Payments may be processed through third-party payment providers. Woolsey Standard does not store full payment card details. Orders and Acceptance Submitting an order through our website constitutes an offer to purchase a product. We reserve the right to: Accept or reject any order at our discretion Cancel orders where pricing errors occur Limit quantities purchased per customer Verify customer or payment information before processing an order If an order is cancelled after payment has been received, we will provide a refund using the original payment method. Shipping and Delivery Shipping costs and delivery estimates are outlined in our Shipping Policy. Delivery timeframes are estimates only and may vary due to factors outside our control, including courier delays, public holidays, or weather conditions. Risk of loss or damage to products passes to you once the product has been delivered to the shipping address provided at checkout. Returns and Refunds Returns, exchanges, and refunds are governed by our Returns & Refunds Policy. Nothing in these Terms limits or excludes your rights under the Australian Consumer Law, including guarantees relating to faulty, damaged, or incorrectly described goods. Intellectual Property All content on this website, including but not limited to: Logos Brand names Website design Product images Text and written content Graphics and visual elements is owned by or licensed to Woolsey Standard and is protected by Australian and international intellectual property laws. You must not reproduce, distribute, modify, or use any website content without prior written permission. Third-Party Links Our website may contain links to third-party websites or services. These links are provided for convenience only. Woolsey Standard is not responsible for the content, privacy practices, or policies of any third-party websites. Limitation of Liability To the maximum extent permitted by law: Woolsey Standard is not liable for any indirect, incidental, or consequential loss arising from the use of our website or products. We do not guarantee uninterrupted or error-free operation of the website. Nothing in these Terms excludes, restricts, or modifies rights you may have under the Australian Consumer Law, including statutory consumer guarantees. Privacy and Cookies Your use of this website is also governed by our: Privacy Policy Cookies Policy (if applicable) These policies explain how we collect, store, and handle personal information. Changes to These Terms We may update these Terms of Use from time to time to reflect changes to our business practices or legal obligations. Any updates will be effective immediately upon publication on this page. Continued use of the website after changes are posted constitutes acceptance of the updated Terms. Governing Law These Terms are governed by the laws of Australia. Any disputes arising in connection with these Terms will be subject to the jurisdiction of Australian courts. Contact Us If you have any questions regarding these Terms of Use, please contact us: Email: Support@woolseystandard.com Business name: Woolsey Standard Location: Kalgoorlie, Western Australia, Australia

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Woolsey Standard (“we”, “our”, or “us”) collects, uses, stores, and discloses your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website and services, you agree to the terms of this Privacy Policy. Information We Collect We may collect personal information including: Name Email address Shipping and billing address Phone number Order and payment details Any information you provide when contacting us for customer support We may also automatically collect certain technical information when you interact with our website, including: IP address Browser type and version Device type Pages visited on our website Time and date of visits Other website usage data collected through cookies or analytics tools How We Collect Your Information We may collect personal information when you: Place an order through our website Create an account Subscribe to our newsletter or marketing communications Contact us via email or contact forms Interact with our website or social media channels Some information may also be collected automatically through cookies and analytics technologies. How We Use Your Information We use your personal information to: Process and fulfil orders Deliver purchased products Communicate with you about your orders Provide customer support Improve our website, products, and services Comply with legal obligations Detect and prevent fraudulent transactions Send marketing communications and promotional offers (you can unsubscribe at any time) Cookies and Website Tracking Our website may use cookies and similar technologies to enhance your browsing experience and analyse website traffic. Cookies help us understand how visitors interact with our website and allow us to improve functionality and performance. You can disable cookies through your browser settings, although some website features may not function properly if cookies are disabled. Third-Party Services We may share your personal information with trusted third-party providers who assist us in operating our business, including: Payment processors Shipping and logistics providers Website hosting platforms Marketing platforms Analytics services These third parties only receive the information necessary to perform their services and are required to handle your personal information securely. Some of these providers may store or process personal information outside of Australia. Data Security We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security. Data Retention We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting obligations. When personal information is no longer required, we will take reasonable steps to securely destroy or de-identify it. Access and Correction You have the right to request access to personal information we hold about you and request corrections if the information is inaccurate, incomplete, or outdated. Requests can be made using the contact details provided below. Complaints If you believe we have breached your privacy rights or mishandled your personal information, you may lodge a complaint with us. We will investigate your complaint and respond within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC). Contact Us If you have any questions about this Privacy Policy or your personal information, please contact us at: Support@woolseystandard.com Changes to This Policy We may update this Privacy Policy from time to time to reflect changes to our practices or legal obligations. The latest version will always be available on our website.

We comply with the Australian Consumer Law and provide remedies for products that are faulty, not as described, or unfit for purpose. Nothing in this policy is intended to limit your rights under the Australian Consumer Law. Consumer Guarantees Our goods come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality, and the failure does not amount to a major failure. Faulty or Incorrect Items If you receive an item that is faulty, damaged, or incorrect: Please contact us within a 14 days of receiving your order Include your proof of purchase (order number/receipt) and clear photos of the issue Once assessed, we will offer a refund, replacement, or repair, as required under Australian Consumer Law. If the item is confirmed to be faulty or incorrect, we will cover all reasonable return shipping costs. Change-of-Mind Returns We offer change-of-mind returns subject to the following conditions: Return request submitted within 7 days of delivery Item must be unworn, unwashed, and in original condition All tags must be attached and packaging intact Change-of-mind returns are not a consumer guarantee and are offered at our discretion. If any of these conditions are breached then the Change-of-mind return will not be approved. Items Not Eligible for Change-of-Mind Returns Unless faulty, we do not accept change-of-mind returns for: Sale or clearance items Underwear, socks, or hygiene-sensitive items Condition of Returned Items Items must be returned in a condition suitable for resale. Returns may be refused if items show signs of wear, damage, odour, staining, or alteration beyond reasonable fitting. This does not apply to items that are faulty under Australian Consumer Law. Refunds Approved refunds will be processed to the original payment method. Please allow 5–10 business days for processing once your return is received and approved. Original shipping fees are non-refundable for change-of-mind returns. Only product value is refundable. Return Shipping Customers are responsible for return shipping on change-of-mind returns We cover reasonable return shipping costs for faulty or incorrect items Keep in mind All Woolsey Standard’s products' durability and quality will be impacted if the user does not follow the product's care label correctly. Follow the care instructions label that is displayed on each product. How to Start a Return To request a return, please contact us at: Support@woolseystandard.com Include: Order number Reason for return Photos (if the item is faulty)

Last updated: 16 March 2026 This Cookies Policy explains how Woolsey Standard ("we", "our", or "us") uses cookies and similar technologies when you visit our website at Woolseystandard.com. This policy should be read together with our Privacy Policy, which explains how we collect, use, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. What Are Cookies? Cookies are small text files that are placed on your computer, mobile device, or other device when you visit a website. Cookies help websites operate efficiently and provide information to website owners about how visitors interact with the website. Cookies may be: Session cookies – which expire when you close your browser Persistent cookies – which remain on your device until they expire or are manually deleted Why We Use Cookies We use cookies and similar technologies to: Operate our website and online store Remember items placed in your shopping cart Enable secure checkout and payment processing Improve website performance and user experience Analyse how visitors use our website Measure the effectiveness of marketing campaigns Deliver more relevant advertisements Types of Cookies We Use Essential Cookies These cookies are necessary for the basic operation of our website and cannot be disabled through our systems. They may be used for: Shopping cart functionality Secure checkout and payment processing Fraud detection and security Page navigation and website functionality Without these cookies, certain parts of our website may not function properly. Analytics Cookies Analytics cookies help us understand how visitors interact with our website by collecting information such as: Pages visited Time spent on pages Traffic sources Device and browser type General location data (such as country or region) This information helps us improve our website performance and customer experience. Analytics cookies may collect technical identifiers such as IP addresses, which may be processed in aggregated or de-identified form. Marketing and Advertising Cookies Marketing cookies are used to deliver advertising that may be more relevant to you and to measure the effectiveness of advertising campaigns. These cookies may be used to: Display advertisements on third-party platforms Limit the number of times you see an advertisement Track purchases or conversions from advertising campaigns Functional Cookies Functional cookies allow our website to remember choices you make, such as: Login details Language or regional preferences Previously viewed products These cookies help improve website functionality and personalisation. Third-Party Cookies Some cookies used on our website are placed by third-party service providers that help us operate our online store. These may include services related to: Website hosting and e-commerce platforms Website analytics providers (such as Google Analytics) Advertising and marketing platforms (such as Meta, Instagram, or Google Ads) Email marketing services These third parties may collect and process information according to their own privacy policies. Personal Information and Cookies Some cookies may collect information that could be considered personal information under Australian privacy law, such as IP addresses or online identifiers. Where this occurs, we handle that information in accordance with our Privacy Policy and applicable privacy legislation. Managing or Disabling Cookies You may manage cookie preferences through our blue cookie banner located on the 'Legal Information' page, at the bottom of the screen. Most browsers allow you to: View what cookies are stored on your device Delete existing cookies Block cookies from specific websites Block all cookies entirely Please note that disabling cookies may affect the functionality of our website and may prevent certain features from operating correctly, including the ability to complete purchases. Where available, you may also manage cookie preferences through our website’s cookie banner or consent management tool. Changes to This Cookies Policy We may update this Cookies Policy from time to time to reflect changes in technology, legal requirements, or our business practices. Any updates will be published on this page and the “Last updated” date will be revised accordingly. Contact Us If you have any questions about this Cookies Policy or how cookies are used on our website, please contact us: Email: Support@woolseystandard.com Business name: Woolsey Standard Location: Kalgoorlie, Western Australia, Australia

Last updated: 21st February 2026 This Shipping Policy outlines how Woolsey Standard processes and delivers orders placed through our website Woolseystandard.com Order processing and shipping time All orders are usually processed within 1-2 Business days after payment is confirmed. However, if the product is not ready as a result of Made-To-Order (MTO) production, then processing time will be delayed. During peak periods (such as sales or holidays), processing and shipping times may be slightly longer. If there is a significant delay in processing your order, we will contact you via email. Delivery within Australia We currently deliver to addresses within Australia. Delivery options & delivery times Estimated delivery times (after processing and shipment): Local Delivery: Free (Only available to customers who reside in Kalgoorlie, Western Australia) 1-6 Business days Standard Delivery: $12.99 2-6 Business days Express Delivery: $17.49 1-3 Business days Delivery times are estimates only and may vary depending on your location and external factors outside our control (such as courier delays or weather events). Delivery costs Delivery costs are calculated at checkout and will be displayed before you complete your purchase. Free Australian-Wide Delivery on orders $170+ International Delivery Currently, we do not offer international delivery. However, we plan to provide international delivery very soon. Order tracking Once your order has been dispatched, you will receive a shipping and delivery confirmation email containing tracking information (where available). Please allow up to 24 hours for tracking details to update. Delivery issues Incorrect address Please ensure your delivery address is correct at checkout. We are not responsible for delays or losses caused by incorrect or incomplete address details. If an order is returned to us due to an incorrect address, additional shipping fees may apply to resend the order. Lost or delayed parcels If your order appears to be delayed or lost in the transportation process, please contact us at Support@woolseystandard.com and we will assist you in liaising with the courier. Delivery timeframes are estimates only and are not guaranteed. Authority to leave (ATL) Some deliveries may be left in a safe place at the delivery address if deemed appropriate by the courier. If you select or accept an Authority to Leave, Woolsey Standard is not responsible for loss or damage once the parcel has been delivered. Shipping and Australian Consumer Law Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. This Shipping Policy does not limit any rights you may have under Australian Consumer Law, including your rights relating to non-delivery, delayed delivery, or faulty goods. Contact us If you have any questions about shipping, delivery times, or your order, please contact us at: Email: Support@woolseystandard.com Business name: Woolsey Standard Location: Western Australia, Australia